2015 Utility Fuel Inventory Model (UFIM) User Support Service

A Message from a Power User

"UFIM can do more than what one might expect from an inventory model. UFIM has been one of my favorite tools to work with for many years" Ed Blunk, KCPL

The Utility Inventory Model

EPRI, through member funding developed the Utility Fuel Inventory Model, UFIM, and maintains ownership of the software. EPRI has signed a software commercialization license with S.Chapel Associates. This license allows S. Chapel Associates to contract directly with companies to provide end-user software support and provide UFIM software training and UFIM-related consulting services.

UFIM Support Services

For 2015 S.Chapel Associates is offering two support options; (1) pay an up front fee of $4000 for model support, training and inventory consulting or (2) hire us directly when you need help - this second option does not have a retainer fee but if you decide you need help the cost will be our commercial consulting rate of $250 per hour for a minimum of 8 hours.

The retainer fee offering provides for the following company specific services:

  • Unlimited technical and consulting support delivered by telephone and web-based interactions and meetings
  • Web-based training for new UFIM users. The training is done over several (usually about 5) one to two hour sessions. Click here for the training curricula
  • Up to date expertise on the current applications of the model
  • Access to a UFIM forum that allows for interaction of users and contains topics such as model specific issues, list of users and list of known model bugs.

In addition to these services, S.Chapel Associates will, for reimbursement of travel costs:

  • At the request of a company, provide on-site consulting.
  • At the request of any company purchasing these services, organize an annual user meeting hosted by one of the user companies.

Delivery Approach

This software user support and fuel inventory consulting services will be provided via telephone and web-based interaction. The services also provide for onsite consulting engagement for reimbursement of travel costs

Fees

UFIM support service is provided for an annual retainer fee of $4,000 payable at the initiation of the contract with S.Chapel Associates. The services as described will be provided for the calendar year 2015.

How to purchase 2015 Support Services

  1. Click here to download, review, sign and mail the service agreement
  2. Purchase the services through one of two options:
    • through PayPal for $4,000 (link is below) or
    • via check for $4,000 made payable to S.Chapel Associates. If required, S.Chapel Associates will provide an invoice immediately upon receipt of a signed service agreement.